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Individual Frequently Asked Questions

  1. What is Citylinks and how can I use it?
  2. What is your website terms privacy policy?
  3. How do I search for a specific nonprofit organization?
  4. How do I find a volunteer opportunity?
  5. What is a "virtual" volunteer opportunity and how do I find one?
  6. What should I do if the nonprofit I emailed through Citylinks does not contact me?
  7. Is there a way for me to be alerted of new, upcoming opportunities by email?
  8. How do I add my availability or update my personal information?
  9. What do I do if I forget my username and password?
  10. What are "cookies" and how do I enable them?
  11. How can I help spread the word in my area about Citylinks?

  1. What is Citylinks and how can I use it?
  2. Citylinks is a nonprofit organization providing free online solutions & tools to nonprofit organizations and individuals. For needy citizens, Citylinks assists with an online help database, informational resources, things to do, community service awards, volunteering opportunities and more.

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  3. What is your website terms privacy policy?
  4. Citylinks is committed to your privacy. You can view our privacy policy and site terms by clicking on the "blue" links here or at the bottom of the page.

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  5. How do I search for a specific nonprofit organization?
  6. To find a particular nonprofit organization or to search through all of the organizations in your area, you may use our database tools in our help network, volunteering or web directory. You may search by specific name or zip code. Once you find the organization you are looking for, click on the organization name and you will be connected to their contact information and more.

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  7. How do I find a volunteer opportunity?
  8. To find a volunteer opportunity on Citylinks, enter your ZIP code and click on "Search". You can resort the list at any time by distance or service type. Once you have found an opportunity that interests you, click on the link to send an automatic email notifying the organization of your interest. The organization will then contact you about the volunteer position.

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  9. What is a "virtual" volunteer opportunity and how do I find one?
  10. "Virtual" volunteer opportunities can be completed from a remote location, virtually anywhere, usually with a computer, Internet connection, phone, and/or fax. Virtual opportunities do not require the volunteer to be physically present at a specific location. To search for virtual volunteer opportunities, click on "Virtual" and then click on your preferred category.

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  11. What should I do if the nonprofit I emailed through Citylinks does not contact me?
  12. Citylinks remains committed to matching volunteers with nonprofits, however, it is the responsibility of the nonprofits that post opportunities on our site to get in touch with their potential volunteers. If you have not heard from the nonprofit you emailed through Citylinks, please email us at support@citylinks.org with the name of the organization and opportunity you are interested in, and we will follow-up with the organization.

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  13. Is there a way for me to be alerted of new, upcoming opportunities by email?
  14. Yes. By registering with Citylinks, you will regularly receive our newsletter with links to volunteering opportunities and special community events. Also, please utilize our availability posting to let charity organization find you.

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  15. How do I add my availability or update my personal information?
  16. To add, edit or update your account information, login using your userid and password. You will be directed to the member home page where you will find the menu for all postings or personal information.

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  17. What do I do if I forget my username and password?
  18. If you forget your password, click on the link below the login and type in the email address you registered under. Your username and password will be emailed automatically to that address.

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  19. What are "cookies" and how do I enable them?
  20. Cookies are simply text files that allow a site to recognize you when you return. This means you don't have to log-in again and again. Cookies used by Citylinks and our network are completely safe, and they are enabled by default with most browsers.

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  21. How can I help spread the word in my area about Citylinks?
  22. Thank you for asking, please encourage all your friends to view our site, you may use our tell a friend email feature with a direct link to our site. We greatly appreciate your help spreading the word and we hope to serve you and your local community as a valuable and innovative resource.

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Thur, November 20 2008 Like To Donate?
Ten Tips For Wise Volunteering
Volunteers of America